Technical Content Developer

We are looking for a Content Developer to contribute to EMBL-EBI’s web, social media, intranet and general information around our IT activities. The European Bioinformatics Laboratory (EBI) is part of the European Molecular Biology Laboratory (EMBL) and a world-leading bioinformatics centre providing biological data to the scientific community with expertise in data storage, analysis and representation. To deliver this world leading science we have a complex IT infrastructure comprising over 85 staff, 220 racks of equipment in three data centres, housing over 240PB of storage undertaking analysis across internal clusters and clouds.
Your role
The successful candidate will join the Technology and Science Integration Team at EMBL-EBI located on the Wellcome Trust Genome Campus near Cambridge in the UK, working in the Technical Services Cluster (TSC) reporting to Steven Newhouse the Head of Technical Services. The TSC manages EMBL-EBI’s IT infrastructure and you will work with the staff in TSC to develop how we communicate our work to our internal and external stakeholders through a range of channels.

You will be expected to:

- Maintain, review and improve a communications strategy (including, internet, intranet, social media, internal communications), in collaboration with EMBL-EBI’s own communications team, for how the TSC interacts with its internal and external stakeholders (including our user community).
- Promote the communications strategy across the TSC to all managers and staff to enable consistent communication for news announcements, service changes and service interruptions.
- Ensure that the TSC intranet and internet presence supports the defined communications strategy and to develop and maintain these web spaces with the relevant technical teams.
- Identify and prepare content relating to new service developments, new equipment or new projects.
- Use the best channels (e.g. news articles, blogs) to disseminate content within the TSC, across EMBL-EBI or more broadly in the community as appropriate.
- Work with the technical staff within the TSC to review and update the content relating to their services so as to provide high-quality easy to understand and readable material.
- Prepare and maintain promotional (e.g. presentations, handouts, posters, etc.) and reporting (e.g. white papers, annual reports, etc.) materials relating to the IT activity within EMBL-EBI in conjunction with relevant TSC staff and EMBL-EBI’s own communication team (e.g. house style, graphics, printing).

You have:

- Degree level or equivalent qualification/experience in an IT related area that allows you to understand the work of TSC and the opportunities to communicate these into a wider societal context.
- At least 3 years or more experience in generating content with a demonstrated ability to proof read and target content for different audiences and channels (please point to online samples in your covering letter – e.g. technical documentation, case studies, opinion articles) across a number of channels (e.g. web, social media).
- Experience of communicating and working via email, phone and F2F with technical experts (e.g. IT staff) in a challenging field (e.g. in a science community).
- Excellent communication skills (verbal & written English) that allow you to produce compelling copy and to operate effectively within international teams.
- Demonstrated the ability to manage, balance and re-prioritise your time over a programme of activity to drive individual tasks to a conclusion within deadlines.
- The ability to work both independently and with teams both within and external to EMBL-EBI.

You might also have:

- Experience of working in the life science community or similar academic or research environment.
- The flexibility to travel within Europe (and occasionally outside of Europe) to meetings, conferences and workshops as required to represent EMBL-EBI and their work.
- The ability to work up, down and sideways with stakeholders within an organisation and outside an organisation.

Why join us:

At EMBL-EBI, we help scientists realise the potential of ‘big data’ in biology by enabling them to exploit complex information to make discoveries that benefit mankind.

Working for EMBL-EBI gives you an opportunity to apply your skills and energy for the greater good.

As part of the European Molecular Biology Laboratory (EMBL), we are a non-profit, intergovernmental organisation funded by over 20 member states and two associate member states.

We are located on the Wellcome Genome Campus near Cambridge in the UK, and our 600 staff are engineers, technicians, scientists and other professionals from all over the world.

EMBL is an inclusive, equal opportunity employer offering attractive conditions and benefits appropriate to an international research organisation. The remuneration package comprises a competitive salary, a comprehensive pension scheme and health insurance, educational and other family related benefits where applicable, as well as financial support for relocation and installation. For more information about pay and benefits please visit our website.

We have an informal culture, international working environment and excellent professional development opportunities but one of the really amazing things about us is the concentration of technical and scientific expertise – something you probably won’t find anywhere else.

If you’ve ever visited the campus you’ll have experienced first-hand our friendly, collegial and supportive atmosphere, set in the beautiful Cambridgeshire countryside. Our staff also enjoy excellent sports facilities including a gym, a free shuttle bus, an on-site nursery, cafés and restaurant and a library.

What else you need to know:

To view a copy of the full job description please visit our website - https://www.embl.de/jobs/searchjobs/index.php?ref=EBI01465&newlang=1&pos...

To apply please submit a covering letter and CV through our online system.

Applications are welcome from all nationalities and this will continue after Brexit. For more information please see our website. Visa information will be discussed in more depth with applicants selected for interview.

EMBL-EBI is committed to achieving gender balance and strongly encourages applications from women, who are currently under-represented at all levels. Appointment will be based on merit alone.